Sim Card and Network Validation

Moochies General Settings

Moochies Guardian App

Delivery

Sim Card and Network Validation

Does the Moochies phone watch need a SIM card?

Yes, Moochies is effectively a mobile phone so it does require a sim card.

Is the Moochies phone watch locked to a specific network?

No, you can use your Moochies watch with any 3G network of your choice.

Do you supply a SIM with a Moochies phone watch?

Yes, we supply a SIM card with your Moochies for free.

Are the SIM cards you provide fixed on a contract?

The SIM cards we supply are pre-paid, to give you the flexibility of topping up yourself. We do though recommend you enable the auto-top-up which you can do once you receive the SIM card. We supply full instructions on how to do so in the package with your Moochies phone watch.

If you do wish to have fixed-term contract, we can assist you, please contact: info@moochiesforkids.co.uk

Moochies General Settings

Can anyone call the Moochies phone watch?

No, only 10 pre-set numbers are permitted to call the Moochies phone watch. So you don’t have to worry about your child receiving calls from strangers. The Administrator (usually the parent or guardian) can set these 10 numbers from the Moochies APP, these can be changed by the Administrator at any time.

Who can the child call from the phone watch?

There will be a list of contacts displayed on the watch's screen, when the child chooses CONTACTS, and these numbers are set by the Administrator (usually the parent or guardian) from the Moochies APP, so kids will be allowed to call only the numbers registered in the app.

Can I change the permitted numbers at any time?

Yes, the Administrator (usually the parent or guardian) can change the permitted numbers at any time through the Moochies Guardian App on their phone.

Who can check the GPS location of the Moochies phone watch?

Only the Administrator (usually the parent or guardian), can access this information from the Moochies Guardian App.

How do I know if my childs Moochies phone watch is low on power?

The Moochies Guardian App on your phone shows the percentage charge that the Moochies phone watch has, and it will send you an alert when the watch drops below 10% charge. This way you can make sure your childs Moochies is always on and you can reach them at the push of a button.

How do I charge the Moochies phone watch?

We supply a USB cable charger. You can plug it in to an adaptor, like a mobile phone charger socket, enabling you to charge from a power point or by USB connection to a computer.

How long is the standby time for the Moochies phone watch?

This depends on how many calls the Moochies makes or receives, however standby time (not using the watch with a sim card) is around 4 days. If using a sim card, you will mostly likely be recharging the watch at the end of every day.

Is the material used in the Moochies phone watch safe?

The Moochies phone watch is made from non-toxic silicone, which is harmless to the child. All aspects of the Moochies phone watch complies with safety standards. The battery is safer than a standard lithium battery, as it is a gel polymer lithium-ion battery, which prevents internal combustion.

Is the Moochies phone watch water proof?

Sadly the Moochies Smartphone Watch is not waterproof and will be damaged if it is submersed in water.

What size is the Moochies watch strap?

The watch strap, from furthest hole to clasp is 17cm. The shortest hole to clasp is 12cm, with the gap between holes every 0.3cm.

Moochies Guardian App

How do I download the Moochies Guardian App?

You can download the Moochies Guardian App for free from the Apple Store if you have an Apple phone, or Google Play if you have an Android phone.

Here are the Links:

Apple Store: Click Here to Download

Google Play: Click Here to Download

Do I have to pay for the Moochies Guardian App?

The Moochies Guardian App is free.

How does the Moochies Guardian App on my phone connect to my childs Moochies phone watch?

Each Moochies phone watch has a unique code, which registers with the Moochies APP on your phone. This is simple to set up and your Moochies delivery will have full step-by-step instructions on how to pair your Moochies APP with the Moochies phone watch.

Delivery

When will I receive my Moochies phone watch?

Moochies official launch product starts on the 22nd May 2017. Expected delivery time may vary and is informed at the moment of your purchase.

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